For Patients – Richardson, TX

What You Need To Know Before Your Visit

Welcome to Richardson Sleep and Facial Pain Center at CityLine! We are always pleased to welcome new patients to our specialty office, and we look forward to being your partner in achieving better sleep health for years to come. Find all the information you need to prepare for your first visit below. Or you are welcome to call our office and speak to a trusted and expert team member.

Your First Visit

Arriving for your first sleep apnea appointment may cause some uncertainty, as you might not know what to expect. Fortunately, our team of skilled professionals are here to guide you through your office visit We'll make sure you feel confident and comfortable as we assess your condition and discuss available treatment options.

Upon arrival, our team will greet you and escort you to a treatment room where we'll ask questions and determine if a sleep apnea test is necessary. If needed, we'll guide you through the evaluation process.

During your initial office visit, we'll explain the testing process and address any concerns. Please allow up to 60 minutes for this office visit. Our goal is to provide a clear understanding of your condition and develop a tailored treatment plan.

Online Forms

We know your time is valuable, but we also want to make sure that we provide the highest level of quality care possible. New patients can save time at their initial visit by completing registration forms online. Simply click on the link below to complete the forms. Be sure to submit the completed forms prior to your initial appointment to maximize your appointment time!

Sleep Screening Consultation TMD/Pain Questionnaire

Insurance Welcome

When it comes to treating temporomandibular joint disorder or sleep apnea, it can be helpful to have insurance to minimize your out-of-pocket expenses. We are pleased to welcome most of the major PPO plans but will also file with your medical insurance should you require an oral appliance. Because most dental insurance companies will not cover sleep apnea treatment or therapy, we will need to file on your health insurance to help you get the most out of your available benefits.


  • Cigna
  • UnitedHealthcare
  • Humana
  • VA
  • Tricare
  • Occunet
  • Baylor Scott & White
  • Medicare

Financing Available

It is possible that if your out-of-pocket expenses are quite high, or your insurance company will fail to pay any portion of your treatment that you can apply for low or no-interest financing through CareCredit. By signing up for one of their available plans, you incur no surprise fees while breaking up the cost of your treatment into manageable monthly payments. This ensures that you get the care you need without sacrificing quality.

Learn More About CareCredit